At Jacob Voyages, we are committed to delivering your orders quickly and securely, no matter where you are in the world. This Shipping Policy explains how we handle deliveries for our products.
Worldwide Shipping
We proudly ship our products worldwide. Delivery times may vary depending on your location, local customs, and courier services. While we strive to ship orders promptly, please allow extra time for international deliveries.
Processing Time
All orders are processed within 2–5 business days after confirmation. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, processing times may be slightly delayed.
Delivery Time
Estimated delivery time depends on your location:
- Local orders: 5–10 business days
- International orders: 10–25 business days
Please note that unforeseen delays (such as customs clearance, weather, or courier issues) may extend the delivery timeline.
Shipping Costs
Shipping charges will be calculated and displayed at checkout. Costs vary depending on the delivery destination and package size.
Cash on Delivery
We only accept Cash on Delivery (COD) as the payment method. Customers are required to pay the full order amount upon delivery. Please ensure that someone is available at the delivery address to receive and pay for the order.
Order Tracking
Once your order has been shipped, you may receive tracking details (where available) to monitor your shipment’s progress.
Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping details. Jacob Voyages is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. If a delivery attempt fails due to incorrect details or refusal to pay on delivery, additional shipping charges may apply for re-delivery.
Customs and Duties
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Contact Us
If you have any questions about shipping, please reach out to us at:
Email: [email protected]