At Jacob Voyages, we are committed to delivering your orders efficiently and securely, no matter where you are in the world.
Order Processing
All orders are processed after confirmation. Once your order is placed, our team begins preparing your items for dispatch. Orders are typically processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Methods
We work with reliable courier partners to ensure safe and timely delivery of your products. The shipping method may vary depending on your location and product availability.
Cash on Delivery
We offer Cash on Delivery (COD) as our payment method. Please ensure that the correct amount is available at the time of delivery to avoid any inconvenience.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. These charges may vary based on your location and order size.
Order Tracking
Once your order has been shipped, you may receive a confirmation message with tracking details (if available), allowing you to monitor the progress of your delivery.
Delivery Issues
If you experience any issues with your delivery, such as delays, missing items, or incorrect shipments, please contact us as soon as possible at [email protected]. We will work promptly to resolve the issue.
Incorrect Address
Customers are responsible for providing accurate shipping information. Jacob Voyages is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will take effect immediately.
Contact Us
If you have any questions or concerns regarding shipping, please contact us:
Email: [email protected]